World Congress on Services (SERVICES 2021)
http://ServicesCongress.org/2021 , December 10 - 14, 2021

Theme: Industry Services for Digital Transformation

The Services Sector has account for 79.5% of the GDP of United States in 2016. The world's most services-oriented economy, with services sectors accounting for more than 90% of GDP. To rapidly respond to the changing economy, the 2021 World Congress on Services (SERVICES 2021) puts its focus on the industry-specific services for digital transformation. Part of the SCF 2018, SERVICES 2018 was successfully held on June 25 - June 30, 2018, Seattle, USA. Part of the SCF 2019, SERVICES 2019 was successfully held on June 25 - 30, 2019, San Diego, USA. Part of the SCF 2020, SERVICES 2020 was successfully held on September 18 - 20, 2020 over the Internet. In 2021, we will celebrate our 2021 version of gathering, to strive to advance the largest international professional forum on industry services research and practices.

SERVICES 2021 is a member of Services Conference Federation (SCF). SCF 2021 will have the following 10 collocated service-oriented sister conferences: 2021 International Conference on Web Services (ICWS 2021), 2021 International Conference on Cloud Computing (CLOUD 2021), 2021 International Conference on Services Computing (SCC 2021), 2021 International Conference on Big Data (BigData 2021), 2021 International Conference on AI & Mobile Services (AIMS 2021), and 2021 World Congress on Services (SERVICES 2021), 2021 International Conference on Internet of Things (ICIOT 2021), 2021 International conference on Cognitive Computing (ICCC 2021), 2021 International Conference on Edge Computing (EDGE 2021), and 2021 International Conference on Blockchain (ICBC 2021).

As the founding member of the Services Conference Federation (SCF), the first International Conference on Web Services (ICWS) was held in June 2003 in Las Vegas, USA. Meanwhile, the First International Conference on Web Services - Europe 2003 (ICWS-Europe 2003) was held in Germany in October 2003. ICWS-Europe'03 is an extended event of the 2003 International Conference on Web Services (ICWS 2003) in Europe. In 2004, ICWS-Europe was changed to the European Conference on Web Services (ECOWS), which was held at Erfurt, Germany.

Sponsored by Services Society and Springer, SCF 2018 and SCF 2019 were held successfully in Seattle and San Diego, USA. SCF 2020 was held successfully online and in Shenzhen, China. To celebrate its 19-year-old birthday, SCF 2021 will be held on December 10 - 14, 2021.

The Proceedings of SERVICES 2021 will be published in the Lecture Notes in Computer Science (LNCS) by Springer International Publishing AG. Currently the Abstracting and Indexing services covered by Springer’s data feeds for LNCS proceedings include ISI Conference Proceedings Citation Index (included in Web of Science), Engineering Index EI (Compendex and Inspec databases), DBLP, Google Scholar, IO-Port, MathSciNet, Scopus, and ZBlMath. The Best Paper Awards will be sponsored by Springer, which is a leading global scientific, technical and medical portfolio, providing researchers in academia, scientific institutions and corporate R&D departments with quality content through innovative information, products and services.

Extended versions of selected papers will be invited for special issues in the Services Transactions on Internet of Things (STIOT), Services Transactions on Big Data (STBD), Services Transactions on Services Computing (STSC), Services Transactions on Cloud Computing (STCC), International Journal of Web Services Research (JWSR), and International Journal of Business Process Integration and Management (IJBPIM). JWSR is indexed by SCI and EI [Link].

SERVICES 2021 organizing committee invites you to participate in 2021 edition of SERVICES, to be held on December 10 - 14, 2021.

The technical program of SERVICES 2021 will include a Research Track, an Application Track, and a Short Paper Track. The SERVICES 2021 tracks seeks original, UNPUBLISHED research papers reporting substantive new work in various aspects of vertical industry services and related technologies and applications. Research Track papers MUST clearly indicate their contributions to the field of vertical services industry in terms of technologies, applications and solutions. All papers MUST properly cite related work in the field, such as those published in the proceedings of ICWS, SCC, CLOUD, AIMS, SERVICES, BigData, ICIOT, ICBC, EDGE, APSCC, ECOWS, and related journals including STBD, JWSR, STSC, STCC, STIOT and IJBPIM (see Literature Recommendations page).

SERVICES 2021 hope to attract researchers, practitioners, and industry business leaders in all the following services sectors to help define and shape the modernization strategy and directions of the services industry. You are invited to submit research, engineering, experience reports, case studies, empirical, evaluation and business innovation papers on the following business services sectors.

- Advertising Services
- Banking Services
- Broadcasting & Cable TV Services
- Business Services
- Casinos & Gaming Services
- Communications Services
- Cross-industry Services (e.g. strategy and planning, supply chain management, enterprise resource planning, customer relationship management, marketing services)
- Design Automation Services
- Energy and Utilities Services
- Financial Services
- Government Services
- Healthcare Services
- Hotels & Motels Services
- Insurance Services
- Internet Services
- Motion Pictures Services
- Personal Services
- Printing & Publishing Services
- Real Estate Operations Services
- Recreational Activities Services
- Rental & Leasing Services
- Restaurants Services
- Retail Services (Apparel, Catalog & Mail Order, Department & Discount, Drugs, Grocery, Home Improvement, Specialty, Technology)
- Schools and Education Services
- Security Systems & Services
- Technology Services
- Travel and Transportation Services
- Waste Management Services
- Wholesale Distribution Services
- Human Resource Services
- Supply Chain Services
- Enterprise Architecture Services
- the Industry on Services Privacy

Papers that relate to the software engineering foundations and applications are particularly encouraged, with a focus on novel approaches for engineering requirements, design and architectures, testing, maintenance and evolution, model-driven development, software processes, metrics, quality assurance and new software economics models, search-based software engineering, benefiting day-to-day services sectors and derived through experiences, with appreciation to scale, pragmatism, transparency, compliance and/or dependability.

All submitted manuscripts will be peer-reviewed by at least 3 program committee members. Accepted and presented papers from all SERVICES tracks will appear in the conference proceedings. Submitted Research Track and Application Track manuscripts will be limited to 15 (LNCS Proceedings style) pages and REQUIRED to be formatted using the LNCS Proceedings template ( WORD , Latex ). Submitted Short Paper track manuscripts will be limited to 8 (LNCS Proceedings style) pages. The authors can extend a maximum of 2 pages for each paper but will have to pay extra fees for each extra page. Unformatted papers and papers beyond the maximum page limit may not be reviewed. Electronic submission of manuscripts (in PDF or Word format) is required. Detailed instructions for electronic paper preparation and submission, panel proposals, tutorial proposals, workshop proposals, and review process can be found at conference site.

The Proceedings of SERVICES 2021 will be published in the Lecture Notes in Computer Science (LNCS) by Springer International Publishing AG. For all 10 collocated conferences of SCF 2021, the content of this proceedings volume will be made freely accessible to anyone in the Springer’s digital library after four years upon publication.

At least one author of each accepted paper is required to register to the conference and present the paper. One Best Paper award and one Best Student Paper award will be granted at SERVICES 2021. The Best Paper Awards will be sponsored by Services Society and Springer, which is a leading global scientific, technical and medical portfolio, providing researchers in academia, scientific institutions and corporate R&D departments with quality content through innovative information, products and services. The first author of the best student paper must be a full-time student.

Manuscripts submitted to the Research Track focusing on applications or solutions may be recommended to the Application Track or other tracks for further consideration if the session slots are available.

SERVICES 2021 Submission

SERVICES 2021 Research Track:
https://edas.info/newPaper.php?c=28213&track=105704

SERVICES 2021 Application and Industry Track:
https://edas.info/newPaper.php?c=28213&track=105703

SERVICES 2021 Short Paper Track:
https://edas.info/newPaper.php?c=28213&track=105705

SERVICES 2021 Special Track on Services Privacy:
https://edas.info/newPaper.php?c=28213&track=108706

For other co-located conferences, you can find detailed submission instructions and links from the Submission page.

Research Track/Application Track/Short Paper Track/Special Track:

Services Conference Federation (SCF 2021)

General Chairs
Dr. Wu Chou, Vice President-Artificial Intelligence & Software at Essenlix Corporation
Prof. Calton Pu, Georgia Tech (Co-Chair)
Prof. Dimitrios Georgakopoulos, Swinburne University of Technology

Program Chair
Dr. Liang-Jie Zhang, Kingdee International Software Group Co., Ltd
Dr. Ali Arsanjani, Amazon Web Services (AWS)

CFO
Dr. Min Luo, Georgia Tech

Industry Track Chairs
Dr. Awel Dico, Senior Manager - Enterprise Architecture at Etihad Airways
Dr. Rajesh Subramanyan, Director Engineering Siemens Healthcare
Mr. Siva Kantamneni, Principal / Partner at Deloitte Consulting

Industry Exhibit and International Affairs Chair
Dr. Zhixiong Chen, Mercy College

Operations Committee
Dr. Jing Zeng, China Gridcom Co., Ltd
Dr. Yishuang Ning, Tsinghua University
Dr. Sheng He, Tsinghua University

Steering Committee
Prof. Calton Pu, Georgia Tech (Co-Chair)
Dr. Liang-Jie Zhang, Kingdee International Software Group Co., Ltd (Co-Chair)

SERVICES 2021 Program Committee

General Chairs
Prof. J. Leon Zhao, Chinese University of Hong Kong (Shenzhen)

Program Chairs
Prof. Mohamed Serhani, UAE University

SERVICES 2021 Program Committee
Dr. Changyu Dou, Guangdong Polytechnic Normal University
Prof. Xiaohu Fan, Wuhan Collage
Dr. Qin Guo, Shenzhen University
Dr. Jinhong Xu, ShenZhen Institute of Information Technology
Dr. Hasan Ali Khattak, National University of Sciences and Technology
Dr. Chao Li, Beijing Jiaotong University
Prof. Xiuhua Li, Chongqing University
Mr. Xin Luo, Chongqing Institute of Green and Intelligent Technology
Dr. Hu Lv, Shenzhen Polytechnic& School
Dr. Yiguan Ma, Shenzhen Polytechnic& School
Mr. Waseem Mufti, Aalborg University Denmark
Dr. Feng Qiu, University of Shenzhen
Mr. Sérgio Ribeiro, CPQD
Dr. Stefano Sebastio, Raytheon Technologies
Mr. Vikas Shah, Knights of Columbus
Dr. Yifei Wu, Shenzhen Polytechnic& School
Mr. Zhu Xiangbo, Shenzhen Polytechnic
Mrs. Li Yi, Shenzhen Institute of Information Technology
Dr. Kunjing Zhang, Institute of Information and Technology
Mr. Lindong Zhao, Shenzhen Municipal Human Resources and Social Security Bureau

If you have any questions or queries on SERVICES 2021, please send email to services AT ServicesSociety DOT org.